To whom it may concern:
My friend Shari Storm twittered the beginning of that famous Crosby, Stills and Nash song this morning. And it got me thinking.
I used to hear a song on the radio. Think, oh man I have to buy that album. Next time I go to the record store, I’ll look for it. Whenever I entered said record store (my all time favorite was Music Millenium in Portland, Oregon – I can still smell it) anyway, whatever music was playing would distract me and I’d forget why I was in there. So I’d wander around and eventually buy something. Fumbling with the tightly bound cellophane in my car, then trying to slice of that one annoying sticker so I could finally free the disc. Pop it in, and off we go.
Now I’m hearing a song in a bar, grab my iPhone, click on Shazam, identify it, buy it (for a buck) In a bar.
Traveling twice the speed of sound…..
I used to read a book review in say People magazine, clip it out, stash it in my purse until I went to the book store. Hopefully remembered it was there, look for the book (hope it’s in stock) and carry it home.
Now I’m talking to a stranger in a bar, she sees my Kindle, says “Oh man, I just finished this great book, you should get it.” Flick on the book, over to Amazon.com and blammo, I got it (and it’s 10 bucks off the print price).
I’m at a credit union inquiring about opening up a business checking account. It’ll take a week to ten days to get my debit card, and checks. Mobile banking. They’re thinking about doing that.
It’s easy to get burned…….
7 comments
Comments feed for this article
June 16, 2009 at 5:59 am
Mike Bartoo
A lesson to be learned??
June 16, 2009 at 6:07 am
Denise Wymore
@Mike Bartoo – Yes! You got it….the blog sing-a-long…. ;- )
June 16, 2009 at 8:15 am
Jimmy Marks
When Shazam came out, I was astounded. The rate at which technology and information moves is increasing in some aspects of our lives (most notably entertainment – who wants to get WORK done faster?), but at a standstill in others.
With my CU, I got my online statements, debit card, two accounts and all my info processed within 20 minutes of my having membership.
What’s worse? I tried to do business with a large bank the other day with a web form on their site…
It broke. And I haven’t heard a reply to my “need help” email. Oy.
And even for a 23-year-old, the CSN(and sometimes Y!) reference is awesome. Hopefully you can make your next post have something to do with “The Southern Cross” 🙂
June 16, 2009 at 11:36 am
Jonathan Gowins
@Jimmy – you read my mind, I love Southern Cross (and I too am in my 20s).
@Denise – We have some things in the works so hopefully nobody will have those experiences with us ever again…
June 16, 2009 at 12:14 pm
Jerry
Spot on as usual Denise…
Jimmy and Jonathan, how about “Marrakesh Express” and “Teach your Children” (I wish I was still in my 20’s…no, maybe not)
June 17, 2009 at 3:39 pm
Credit Union Warrior/Matt Davis
The point I see a lot of people missing is that this is not a youth movement. MOST people have entirely different technology expectations today…even in relationship to three years ago. The decision-maker who decides that streamlining and automating these processes is optional, is one who is biting his/her thumb at his/her market.
The line it is drawn
The curse it is cast
The slow one now
Will later be fast
As the present now
Will later be past
The order is
Rapidly fadin’.
And the first one now
Will later be last
For the times they are a-changin’.
– Dylan
July 12, 2009 at 3:34 pm
shari storm
This spot really hits home about expectations…