It’s finally happening. Banks are giving up on Free Checking. After taxpayer bailouts and posting record profits, it’s not enough. Let’s see how much money we can get from consumers in the worst economy since the Depression.
Now is the time for credit unions to do nothing. Absolutely nothing – and you will be the hero. You will have your differentiator back.
Consider the airline industry. No one charged for bags. Then American airlines had to charge (so they say) and then one-by-one everyone followed. Everyone except Southwest Airlines. And the best part? Marketing decided to flaunt their decision to do nothing in a series of very successful ads.
So please, do nothing.
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April 6, 2011 at 1:19 pm
Jimmy Marks
Oh, those great minds…they do so often think alike:
http://www.cusoapbox.com/2011/03/valuesubtracts.html
Good point, Denise – hopefully more people pay attention.
April 6, 2011 at 1:46 pm
Casey Wheeler
Well said. Also, Dexter updates are appreciated.
April 15, 2011 at 1:50 pm
Matt Monge
And not only should we do nothing; we should then shout to high heaven about it, like Southwest did. Rock on, Denise.