I have said it over and over again – if you want your credit union’s brand to stand out and mean something you need to GET RID OF the shiny happy stock art people and find something unique, fun, beautiful, telling. But have you been listening to me? No.

Google “credit union” and “your state” and click on the top five websites. Go on. I’ll wait. I’ll bet 4 out of 5 of those sites were festooned with people you don’t recognize as being part of your community. Am I right? Check out this one.

happypeople.001

The credit union that chose this picture is located in Albuquerque, New Mexico. According to http://www.census.gov there are 555,417 residents of ABQ, and 3% are African American, 2% are Asian. I mean at least use stock art that is somewhat representative of your demographic. I HATE it when we trip over ourselves trying to be politically correct by using photos like this.

Well finally there is a real reason – a cautionary tale if you will – to stop using pictures of people you don’t know.

I give you the face of Obamacare: Adriana.

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She said she was never paid for appearing on the troubled site. She’s a stock art model. She gets paid for having her picture taken and then folks like Getty Images re-sell it to marketers who are obsessed with shiny happy people. According to Fox News she has become one of the most despised women on earth and has been “bullied.” Poor Adriana!

They have removed her picture from the site. Please take down your shiny fake faces before more people get hurt.

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